CA Privacy Rights

Privacy Notice at Collection for California Residents

This Privacy Notice at Collection applies to personal information of California residents collected by Carrier Corporation, its parent, subsidiaries, affiliates and/or related entities (collectively, “Carrier” “we,” “our,” or “us”) to the extent the information is subject to the California Consumer Privacy Act of 2018 (“CCPA”).  For further information about information we collect and how we use and protect it, and your rights under the CCPA, please see our Privacy Notice at https://shop.carrierathome.com/pages/privacy-policy.  

Personal Information We Collect

We collect information that identifies, relates to, describes, is capable of being associated with, ‎or could reasonably be linked, directly or indirectly, with a particular consumer or household ‎‎(“Personal Information”).  We may collect the following categories of your Personal ‎Information for the following business or commercial purpose(s). We do not sell consumers’ Personal Information to third parties, however, we may share Personal Information when intentionally directed to do so by a consumer, or when necessary for a business purposes (for example, payment processing, providing customer service, or processing or fulfilling orders).

 

Category of Personal Information

Examples

Business or Commercial Purpose for Use

Identifiers

A real name, alias, postal address, unique ‎personal identifier, online identifier, Internet ‎Protocol address, email address, account ‎name, or other similar ‎identifiers.‎

We use this Personal Information for performance of our services and for our business operations as required or permitted by law.  For example:

·  Tracking orders, or

·  Sharing with licensors, or

·  Providing you with the services that you request, such as by completing transactions, or providing a quote for one of our products, or

·  Communicating with you, for example to respond to inquiries, or

·  To help maintain the safety, security, and integrity of our website, information systems, databases and other technology assets, or

·  To create, maintain, customize, and secure accounts with us,

·  To provide alerts or other messages via email and/or text messages concerning our products or services that may be of interest to you, or

·  For testing, research, analysis, and product development, including to ‎develop and improve our website, products and services.‎

Personal Information described in California Customer Records statute (Cal. Civ. Code § 1798.80(e))

A name, signature, ‎address, telephone number, education, ‎employment, employment history, bank ‎account number, credit card number, debit ‎card number, or any other financial ‎information‎.

We use this Personal Information for performance of our services and for our business operations as required or permitted by law.  For example:

·       Tracking orders, or

·       Sharing with licensors, or

·       Providing you with the services that you request, such as by completing transactions, or

·       Communicating with you, for example to respond to inquiries.

Commercial Information

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

We use this Personal Information for performance of our services and for our business operations as required or permitted by law.  For example:

·       Providing you with the services that you request, such as by completing transactions,

·       Providing you with information about our products or services that may be of interest to you,

·       Developing additional products or services, or

·       Communicating with you, for example to respond to inquiries.

Internet or other electronic network activity

Browsing history, search history, information about a consumer’s interaction with a website, application, or advertisement.

We use this Personal Information for performance of our services and for our business operations as required or permitted by law.  For example:

·       To provide access to our website and the information about our products and services contained therein,

·       For the security of our website and information systems,

·       Providing you with information, including communications about products that may be of interest to you

·       To support, personalize, improve our website, products or services.

 

Geolocation data

Geographic tracking data, physical location and movements

We use this Personal Information for performance of our services and for our business operations as required or permitted by law.  For example:

·     To determine which service technician is closest to a service call.

 

Inferences from other Personal Information to create a profile of a person

A person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes.

We use this Personal Information for performance of our services, and for our business operations as required or permitted by law.  For example:

·    To support, personalize, improve our website, products or services.

 

Further Information

Please visit our Website Privacy Notice at https://shop.carrierathome.com/pages/privacy-policy for further information about Personal Information we collect, and your rights under the California Consumer Privacy Act of 2018.

If you have questions about this notice, please contact us at:

Phone:           1-833-617-0050

Website:        https://www.corporate.carrier.com/legal/ccpa-form/

Email:            hvacprivacy@carrier.com

Address:     Carrier Corporation
                       
Attn: Legal
                       
30 S. Meridian St., Suite 3500
                       
Indianapolis, IN 46203

 

Last updated: January 29, 2021